Data Protection · Privacy · Your Rights

Dhka77's Privacy Policy — Your information is completely safe with us

Dhka77 takes your personal information seriously. This privacy policy clearly outlines what data we collect, why we collect it, how it is used, and what rights you have.

Last Updated: January 2026
1. Introduction

Dhka77 (hereinafter referred to as "we", "the platform", or "dhka77") is a trusted online gaming platform serving players across Bangladesh. We believe your privacy is a fundamental right — not a commodity to be traded for bonuses or perks.

This privacy policy applies to dhka77's website, mobile app, and all digital services. By creating an account or using our services, you are deemed to have accepted this privacy policy.

This privacy policy is written in plain language so it is easy for you to understand. If any part is unclear, feel free to ask our support team.
2. What Information We Collect

Dhka77 collects information in two main ways — data you provide directly, and data collected automatically while you use our services.

Types of Information Example Collection Methods
Identity Information Name, date of birth, national ID number Registration & KYC Verification
Contact Information Email, mobile number, address Registration Form
Financial Information Mobile banking number, transaction history Deposits & Withdrawals
Device Information IP address, browser, operating system Automatic
Gaming Activity Game history, bet amounts, wins/losses Platform Usage
Cookie Data Session data, preference settings Cookies & Tracking

We only collect information that is genuinely needed to provide our services. Collecting unnecessary data goes against our policy.

3. Why We Collect Information

Dhka77 collects data for the following legitimate purposes:

  • Account Management: For registration, login, and account verification purposes.
  • Payment Processing: To ensure secure deposits and withdrawals.
  • KYC Verification: To verify age and identity, and to prevent fraud.
  • Customer Service: To resolve your issues quickly.
  • Security: To prevent account hacking, money laundering, and illegal activity.
  • Service Improvement: To improve your experience.
  • Legal Obligations: To comply with applicable laws and regulations.
4. How Information Is Used

Collected information is used solely for the purposes stated above. Your data helps us deliver a personalized gaming experience, such as game suggestions and bonus offers tailored to your preferences.

Your contact details are used to send important updates, transaction confirmations, and security alerts. You may opt out of promotional messages at any time.

Our Commitment: Your information will never be sold to advertisers, data brokers, or any third party for commercial purposes.
5. Information Sharing Policy

Dhka77 does not sell your information to any third party. However, data may be shared in the following limited circumstances:

  • Payment Processors: Mobile Banking, Nagad, and other payment gateways receive only the information necessary to complete a transaction.
  • Game Software Providers: Minimal data may be shared for game operation purposes.
  • Law Enforcement: Data may be disclosed when required by a court order or legal obligation.
  • KYC Partner: Your information may be verified with certified third parties for identity verification purposes.
All third-party service providers are required to comply with dhka77's strict privacy standards. They may not use your information for their own purposes.
6. Cookie Policy

Dhka77 uses cookies and similar technologies to improve platform performance. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions and site security. Disabling these cookies may cause the site to not function properly.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics Cookies: To understand how the site is used (without identifying individual users).

You can manage cookies through your browser settings. However, disabling essential cookies may affect the availability of certain services.

7. Data Security Measures

Dhka77 uses industry-leading technology to protect your data. Our security measures are always active, with no exceptions.

  • SSL Encryption: All data is transmitted in encrypted form using 256-bit SSL technology.
  • Secure Servers: Data stored on our servers is encrypted and password-protected.
  • Two-Step Verification: Two-factor authentication (2FA) is available for sensitive actions.
  • Regular Audits: Independent security experts conduct regular audits of our systems.
  • Data Backup: Backups are stored regularly in a secure location.
  • Access Control: Only authorized personnel have access to specific data.
Please Note: Never share your password or PIN with anyone. dhka77 will never ask for your password by phone or email.
8. Data Retention Period

Dhka77 retains your information only for as long as necessary. All data is kept while your account remains active.

  • Account Information: After account closure, data may be retained for up to 5 years to meet legal obligations.
  • Transaction Records: Retained for 5–7 years in accordance with financial regulations.
  • Gaming Logs: Retained for up to 1 year for dispute resolution purposes.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Data is securely deleted once the retention period ends or there is no legal requirement to keep it.

9. Your Rights

You have the following rights regarding your personal data:

Right to Access Information

You may request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data.

Right to Restrict Processing

You may request that processing of your data be temporarily suspended in certain situations.

To exercise any of these rights, contact our customer support team. We aim to respond within 30 days.
10. Minor Protection
dhka77 strictly prohibits providing services to anyone under the age of 18. Any account registered by a person under 18 years of age will be terminated.

We do not knowingly collect any information from minors. If we become aware that an account has been created by a minor, it will be immediately closed and all associated data deleted.

If you believe your child is using dhka77, please contact our support team immediately.

11. Changes to Privacy Policy

Dhka77 may update this privacy policy as needed. For significant changes, advance notice will be sent to your registered email and the effective date on this page will be updated.

Continued use of dhka77 after any changes indicates your acceptance of the updated Privacy Policy. We recommend checking this page from time to time.

12. Contact

For any questions, requests, or complaints regarding this privacy policy, please contact our support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on dhka77
  • Response Time: Typically within 1-3 business days
Our support team speaks your language — feel free to reach out in Bengali.
Why We We Protect Your Privacy

At dhka77, your data belongs to you — that is our core belief

SSL Secured Connection

Every connection on dhka77 is encrypted with 256-bit SSL. No one can intercept your data in transit.

Your Data Is Never Sold

We never sell your data to advertisers or data brokers. Your privacy is not a product.

You Stay in Full Control

You have the full right to request access to, correction of, or deletion of your personal data.

Minimum Retention

Data is securely deleted once no longer needed. Retaining unnecessary data is against our policy.

Regular Security Audits

Independent security experts regularly audit dhka77's systems to identify and address any vulnerabilities.

Transparency in Plain Language

Our privacy policy is written in plain, easy-to-understand language rather than complex legal jargon — so everyone can follow it.

Start Gaming Safely at dhka77

Join dhka77 with your data fully protected. Transparent privacy policy, fast payments, and a top-tier gaming experience — all in one place.

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